TG772 Privacy Policy

This Privacy Policy describes how TG772 ("TG772," "we," "us," "our") collects, uses, stores, and protects the personal data of individuals ("you," "your") who access or use the TG772 Platform at tg772.best, including all associated games, sports betting services, promotions, and account management features (collectively, the "Platform").

This Policy is written in clear, plain language. It is meant to be read and understood — not buried in legalese. If you have any question about anything here, our support team is available 24/7 via live chat and will give you a straight answer.

By creating a TG772 account or using the Platform in any way, you acknowledge that you have read and understood this Privacy Policy. Where processing of your data requires your consent, your continued use of the Platform following notification of any data processing activity constitutes that consent unless you have expressly opted out through the available mechanisms.

1 Who We Are

TG772 is a licensed online gaming and sports betting platform operating under a valid Philippine gaming licence, serving members located in the Philippines. For the purposes of data protection law, TG772 is the data controller — meaning we determine the purposes and means of processing your personal data.

Our designated Data Protection Officer (DPO) can be contacted via support@tg772.best for all data privacy-related matters, including requests to exercise your rights under the Philippine Data Privacy Act of 2012.

2 Data We Collect

TG772 collects personal data in several categories. The information we collect depends on how you interact with the Platform. Here is a breakdown:

We do not collect sensitive personal information (as defined under the Philippine DPA) such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless expressly required by law — for example, in specific verification scenarios required by gaming regulators.

3 How We Collect Your Data

TG772 collects your data through the following means:

• Direct interaction: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, placing bets, participating in promotions, or contacting support.
• Automated technologies: Technical and behavioural data collected automatically when you access and use the Platform, including through cookies and server logs.
• Third-party service providers: Identity verification providers, payment processors, and fraud detection services may share data with us as part of the services they provide to TG772. All such providers are bound by data processing agreements that restrict their use of your data.
• Regulatory bodies: In certain circumstances required by Philippine gaming regulations, TG772 may receive data from or share data with relevant regulatory authorities.

4 Why We Use Your Data

TG772 uses your personal data only for specific, legitimate purposes. We do not use your data for any purpose that contradicts the reason it was originally collected. The main purposes for which we process your data are:

• To create and manage your TG772 account, verify your identity and age, and ensure you meet eligibility requirements.
• To process deposits, withdrawals, and other financial transactions in Philippine Peso through your chosen payment methods.
• To provide access to all TG772 games, sports betting markets, and platform features you are entitled to use.
• To detect, investigate, and prevent fraud, money laundering, problem gaming behaviour, and other prohibited activities.
• To comply with TG772's obligations under Philippine gaming regulations, anti-money laundering laws, and data protection legislation.
• To provide customer support and respond to your queries, complaints, and data rights requests.
• To send you promotional and marketing communications — but only where you have given your explicit consent to receive these.
• To analyse Platform usage patterns and improve our products, features, and services over time.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act, TG772 is required to have a legal basis for each type of personal data processing it conducts. Our legal bases are as follows:

• Contractual necessity: Processing your account data, identity data, and transaction data is necessary to fulfil our contract with you as a TG772 member.
• Legal obligation: Processing required for compliance with anti-money laundering regulations, gaming licence obligations, and orders from regulatory or law enforcement authorities.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement — where these interests are not overridden by your privacy rights.
• Consent: Sending marketing and promotional communications. You may withdraw consent at any time through your account settings or by contacting support.

6 How We Share Your Data

TG772 does not sell your personal data. We share your data only in the following limited and controlled circumstances:

• Payment processors: GCash, Maya, GrabPay, BDO, BPI, UnionBank, and other payment service providers receive the transaction data necessary to process your deposits and withdrawals. Each provider has their own privacy policy governing their data practices.
• Identity verification providers: Third-party KYC (know your customer) service providers receive the identity documents you submit during verification. These providers are bound by strict data processing agreements and are prohibited from using your data for any other purpose.
• Fraud prevention services: Anonymised or pseudonymised technical data may be shared with third-party fraud detection services to protect the Platform and its members.
• Regulatory and legal authorities: Where required by applicable Philippine law, court order, or the direction of a legitimate government or regulatory authority, TG772 will disclose personal data as legally required. We will notify you of such disclosure where permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of TG772's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

All third parties with whom TG772 shares personal data are required to maintain appropriate security measures and are only permitted to use the data for the specific purposes for which it was shared.

7 How We Protect Your Data

TG772 implements technical and organisational security measures appropriate to the sensitivity of the data we hold. These include:

• TLS (Transport Layer Security) encryption for all data transmitted between your device and TG772 servers.
• Encrypted storage for sensitive account and financial data using encryption standards consistent with PCI-DSS.
• Role-based access controls ensuring that TG772 staff can only access member data to the extent required by their specific job function.
• Regular security audits and penetration testing by qualified third-party security professionals.
• Automated and manual monitoring for suspicious access patterns, fraudulent activity, and potential data breaches.

In the event of a personal data breach that poses a risk to your rights and freedoms, TG772 will notify the National Privacy Commission and, where required, affected members within 72 hours of becoming aware of the breach.

8 How Long We Keep Your Data

TG772 retains personal data only for as long as is necessary for the purpose it was collected and as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your membership and for a minimum of five (5) years after account closure, as required by anti-money laundering regulations.
• Transaction data: Retained for a minimum of five (5) years from the date of the transaction for regulatory and audit purposes.
• Customer support communications: Retained for two (2) years from the date of the most recent communication in a support thread.
• Marketing preference data: Retained until you withdraw your marketing consent, at which point it is updated to reflect your opt-out status and retained as a record of your preference.
• Technical and log data: Typically retained for 90 days for security and debugging purposes, unless longer retention is required by a specific investigation.

When data is no longer required for its original purpose and no legal retention obligation applies, TG772 will securely delete or anonymise it in a way that prevents re-identification.

9 Cookies and Tracking Technologies

TG772 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you access a website. The cookies we use fall into the following categories:

• Strictly necessary cookies: Required for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against fraudulent activity. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and responsible gaming limit configurations to improve your experience across sessions.
• Analytics cookies: Help TG772 understand how members use the Platform — which pages are visited most, where errors occur, and how to improve navigation. Data collected is anonymised and aggregated.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform — for example, you may need to log in again more frequently.

10 Minors and Under-21 Protection

TG772 is strictly for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. If you believe that a person under 21 has registered on TG772, please contact us immediately at support@tg772.best.

Upon discovery of an account belonging to a person under 21, TG772 will immediately suspend the account, securely delete all personal data associated with it, and return any deposited funds through the original payment method. TG772 takes under-age protection seriously and will not retain any data beyond what is strictly required for the refund process.

11 Exercising Your Data Rights

To exercise any of your rights under the Philippine Data Privacy Act — including the rights to access, correct, erase, or port your data, or to object to specific types of processing — please contact TG772 as follows:

• Live Chat: Log in to your TG772 account and initiate a live chat session. Available 24/7.
• Email: Send a clearly written request to support@tg772.best. Include your full registered name, account username, and a description of your request.

TG772 will verify your identity before processing any data rights request to ensure we are responding to the actual account holder. Requests are processed within 30 calendar days. In cases involving complex requests, this period may be extended by up to 60 days with notification of the extension provided to you.

If you believe TG772 has not handled your personal data correctly, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).

12 Changes to This Privacy Policy

TG772 may update this Privacy Policy from time to time to reflect changes in our data practices, updates to Philippine privacy law, or changes in the services we offer. When we make material changes, we will:

• Update the "Last updated" date at the top of this page.
• Send a notification to your registered email address at least seven (7) days before the change takes effect.
• Display a notice on the TG772 Platform homepage for a reasonable period after the update.

Your continued use of the TG772 Platform after the effective date of any updated Policy constitutes acceptance of the changes. If you do not accept the revised Policy, you must stop using the Platform and may request account closure and return of your balance by contacting support.

13 Contact Us About Privacy

If you have any question about this Privacy Policy, want to know more about how TG772 handles a specific type of data, or wish to exercise any of your data rights, please reach out to us. We take privacy seriously and will respond promptly and clearly to every enquiry — walang paltos.

• Live Chat: Available 24/7 directly within the TG772 Platform when you're logged in.
• Email — General Support: support@tg772.best
• Email — Data Privacy Officer: support@tg772.best (mark your subject line "Data Privacy Request")